Gabriela Ureña

Customer Success Project Manager at Upshop

Gabriela Ureña is a seasoned project manager with extensive experience in customer success and operations across various technology sectors. Currently, as a Customer Success Project Manager at Invafresh since August 2021, Gabriela leads global cloud projects, managing migrations and implementations for clients in the USA, Canada, and Latin America. Previously, at VMware, Gabriela held the position of Go to Market Project Manager & Events Lead, where strategic project management played a critical role in ensuring customer satisfaction. Experience also includes roles as Network Implementation Manager at Syniverse, Operations Marketing Supervisor at Emerson Network Power, and Operations Support Engineer at Hewlett-Packard, where focus areas included network solutions, digital marketing, operational efficiency, and customer service. Gabriela holds a Master's degree in Bilingual Project Management from OBS Business School and multiple certifications, including Data Analytics from BrainStation.

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