Janaka Pinto

Janaka Pinto is an experienced IT professional currently serving as an Associate System Support Engineer at Inbay since July 2020, providing helpdesk support for a Canadian firm. Prior to this position, Janaka worked as a NOC Analyst, delivering Level 02 helpdesk support as needed. Experience also includes roles as an IT Assistant at Hemas Hospitals Sri Lanka, an IT Technician at Micronet Global Service, and an Internship Trainee at Smart-IT, where responsibilities involved troubleshooting end-user issues and computer systems. Janaka holds a BTEC Level 5 Higher National Diploma in Computer Networking from Pearson, a Certificate in Graphic Design from BCI Campus, and is pursuing a Diploma in Hardware Engineering and Networking at BCI, complemented by a background in General Information Technology from De Mazenod College.