Monica (Molly) Jaeger is a seasoned professional with extensive experience in customer support and success management. Currently serving as Customer Support Manager at UP tv since November 2020, Monica previously held the role of Sr. Customer Success Analyst at Experience LLC, where cross-functional collaboration and data analysis were key responsibilities. Additional roles include Marketing Coordinator for Corporate Sponsorships at Van Wagner Sports & Entertainment and various internships with organizations such as the Tampa Bay Rays and Houston Astros, contributing to customer service, marketing initiatives, and public relations efforts. Monica holds a Bachelor of Science in Business Administration and Management from the University of Central Florida.
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