URBANOS
Susana Matos has extensive experience in customer management and educational support. Since July 2014, Susana has held various positions at URBANOS, including Coordenadora de gestão de clientes and Gestora de clientes, where responsibilities have involved front-line customer service, performance reporting, managing pickups, providing quotes, and addressing billing inquiries. Prior to this, Susana worked at CONTACT as front office staff from September 2013 to July 2014 and served as Auxiliar de ação educativa at Colégio Saber Crescer from September 2011 to February 2013, focusing on the daily care and educational activities for children aged 3 months to 6 years. Earlier experience includes a similar educational support role at Câmara Municipal de Loures from October 2008 to March 2011. Susana is an alumna of Escola Secundária José Afonso.
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URBANOS
Urbanos stands as a leading group in the logistics market, justifying the investment on quality, innovation and human resources. Urbanos is a logistics operator with integrated solutions targeting high value added industries. The logistic clients’ needs are unique, therefore, Urbanos develops tailor-made solutions which ensure the success of every business. Urbanos is much more than just a group. It is a concept of incorporated services and satisfaction of its clients’ expectations based on their needs, always relying on quality and innovation. At Urbanos the limit is not just the achievement of the market’s tendencies. Above all we seek to innovate recognizing new logistic practices which can become a valued reward to our clients. And this is the reason which leads us to do more and better!