Shiksha Swaraj

Senior Lead Customer Support at UrbanPiper

Shiksha Swaraj has had a diverse work experience. In 2019, they worked as a Content Writer at Ahoy Systems Pvt. Ltd. and as a Holiday Manager (Sales & Marketing Executive) at TravelFolk. In 2020, they were a Professional Level Coding Instructor at WhiteHat Jr, where they mentored kids from grade 7 to 9 and taught the development of games using JavaScript. In 2021, they were a Professional Level Coding Instructor at BYJU'S FutureSchool. Currently, they are working as an Enterprise Support and Customer Success Executive at UrbanPiper, where they identify customers' needs, clarifies information, researches every issue and provides solutions and/or alternatives.

Shiksha Swaraj attended Bridgeford School - India from 2013 to 2015 and obtained a High School degree in Science. Shiksha then attended NIIT University, Neemrana from 2015 to 2019, obtaining a Bachelor of Technology in Computer Science. In January 2022, Shiksha Swaraj obtained a certification in Fundamentals of Digital Marketing from Google Digital Garage.

Links


Timeline

  • Senior Lead Customer Support

    February 1, 2024 - present

  • Lead - Shift Operations (Customer Support Team)

    March 1, 2023

  • Enterprise Support

    October, 2022

  • Customer Success Executive

    April, 2022