US Digital Response
Steven Todd is an experienced user experience researcher and technical architect with a career spanning over three decades in various roles. Currently volunteering in user research at U.S. Digital Response since January 2022, Steven previously held multiple significant positions at AT&T from 2006 to 2021, including Lead User Experience Researcher and Senior User Experience Researcher, focusing on user research methodologies and strategic vision development. Early experience at AT&T Labs, Inc. involved information architecture and user interface design, and prior academic roles at the University of Illinois, Urbana-Champaign included research and teaching in psychology, particularly in human factors and usability. Steven holds a Ph.D. in Experimental Psychology from the University of Illinois Urbana-Champaign and a Bachelor of Arts in Psychology from Binghamton University.
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