US Digital Response
Toni Aguilar is a UX Research Volunteer at U.S. Digital Response since February 2024, supporting government and organizational needs. Previously, Toni spent over six years at IBM, progressing from User Research Intern to User Research Manager, leading teams and managing user research for key Data and AI products, including Cloud Pak for Data and Watson Studio. Toni possesses a strong skill set in user research strategy, leadership, and design methodologies, with experience conducting workshops and creating educational resources for the IBM Design website. Additionally, Toni has a diverse background in design and sales, alongside a robust educational foundation that includes a Master of Science in Human Factors and Ergonomics (ABD) from San José State University and a BA in Philosophy from the University of California, Santa Cruz.
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US Digital Response
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U.S. Digital Response (USDR) helps governments meet the challenges of the COVID-19 crisis by strengthening decision-making and supporting their ability to effectively and scalably deliver critical services to the public.