US Installation Group
Elizabeth Richardson has extensive experience in customer care and operational management across various industries. Currently serving as Customer Care Manager at USIG since February 2020, Elizabeth has previously held multiple roles, including Recruiter and Scheduling Coordinator with the Visiting Nurse Association of Florida, focusing on staffing coordination and recruitment efforts. At US Remodelers, Elizabeth advanced from Lead Coordination Manager to Floor Supervisor, overseeing a team of 19 associates while managing call center operations and performance evaluations. Additional roles at Pinnacle Financial Services, USA Environmental, and several contractors for IBM demonstrate Elizabeth's diverse skill set in compliance, administration, and customer service, supported by relevant education in warranty and policy administration.
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US Installation Group
US Installation Group (USIG) is an exclusive provider of flooring installation services for The Home Depot. Throughout our twenty-six year partnership with The Home Depot, USIG has received numerous awards for outstanding customer service. Based in Boca Raton, Florida with 34 locations across 12 states, we perform over 100,000 installations per year.