Jorge Gonzalez

Jorge Gonzalez has extensive experience in customer service and technical support within various industries. Currently, as a Technical Support Specialist at USA Scientific since March 2019, Jorge provides product-related technical support and pipette calibration services to a diverse clientele, including universities and laboratories. Prior roles include Customer Service Trainer and Representative at Sitel, focused on assisting automotive retirees with account inquiries, and Mobile Sales and Service at AT&T, where responsibilities involved customer assistance with billing and service options while meeting sales goals. Earlier career positions also include Senior Game Advisor at GameStop, Customer Service Representative at Alorica for federal benefits, and Assistant Manager at Einstein Bros Bagels, where employee training and customer service were key responsibilities.