Blaise Silka

Blaise Silka is a seasoned leader and project manager with extensive experience in the credit card and payments industry. Currently, they serve as the Director of Quality Assurance at USAA while also working as a Licensed Counselor at Lifetree Counseling. Previously, Blaise held several director roles at American Express, where they excelled in account development and training initiatives. With nearly 15 years of leadership experience, Blaise emphasizes a servant leader approach, prioritizing people, culture, strategy, and execution in their work. They hold a Master's degree in Clinical Counseling and Applied Psychology from Capella University and a Bachelor's degree in Psychology from Fairfield University.