Charles Hollis, CSM, is currently a Lead Product Manager at USAA, where they apply their innovative approach to technical product management by working closely with scrum teams to translate customer needs into effective requirements. Previously, Charles managed IoT quality assurance and served as a Scrum Master at GlobeRanger, focusing on high-quality deliveries in aerospace and logistics. Their earlier experience includes roles as a Sr. Project Manager and Quality Assurance Advisor at Nortel, where they successfully drove complex demonstrations for major trade shows. Charles remains committed to fostering stakeholder collaboration and continuous improvement across projects. They are pursuing a Bachelor of Science degree at Texas Tech University.
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