Christina Schott

Christina Schott is a seasoned professional in fraud prevention and operational strategy, currently serving as Head of Member Authentication Policy at USAA since September 2024, where responsibilities include developing and leading member fraud strategies for the USAA Federal Saving Bank. Prior to this role, Christina led fraud, KYC, and collections operations transformation at Barclays, focusing on digital transformation and operational efficiencies. Christina's extensive experience includes significant leadership roles at BMO Harris Bank, Innovative Fraud Solutions, and PNC, where Christina drove strategic initiatives in fraud operations and identity management. Christina began their career at Citi, where notable achievements included reducing losses significantly through enhanced authentication fraud prevention measures. Christina holds a Bachelor of Science in Economic Crime Investigations from Utica University, further grounding expertise in the field.