Colleen Guest

Colleen Guest is an accomplished Product Management Director specializing in payments at USAA since August 2021, bringing extensive experience from prior roles at Ally, where duties included Product Owner and ACH Program Manager from May 2007 to August 2021. Colleen has a strong foundation in electronic payments, managing consumer and commercial ACH transactions. Previous positions in financial institutions like LaSalle Bank and Key Bank involved significant achievements in client growth, sales, and process improvements. Colleen holds a BSBA in Business, Accounting, and Finance from the University of Phoenix and possesses numerous professional certifications, including AAP, APRP, NCP, and SAFe 5 POPM.