David Tuomikoski is a voice and digital leader with extensive experience in contact center technology and digital product management. They served as SVP of Contact Center Technology Strategy & Delivery at Wells Fargo from 2019 to 2022 and have held various managerial positions, including at American Express and Convergys. Currently, David is working in P&C Digital Claims at USAA, where they continue to leverage their expertise in digital solutions. Their earlier roles at USAA also included Director of Digital Product Management and Executive Director of Digital Voice, highlighting their leadership in driving digital innovation.
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