David Zapsky is an IT performance and process expert with extensive experience in various leadership roles across prominent organizations. They served as an Information Systems Manager and Communications Security Manager in the United States Air Force from 1989 to 1996. Currently, David holds the position of IT Process Engineering Lead at USAA, having previously worked as a Senior Advisor and ServiceNow Platform Administrator at the Federal Reserve System. They are pursuing a Master of Arts and a Bachelor of Science at Iona College, as well as a CPA from Columbia University. David is also recognized as a veterans advocate, demonstrating a commitment to supporting fellow service members.
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