Jacob McCanlies is the Director of Product Management for Credit Card at USAA, where they lead the strategic direction and growth of the credit card portfolio. Previously, Jacob held roles including Director of Pricing & Analytics and Senior Financial Analyst at USAA, focusing on business case analysis and pricing model development. Jacob holds an MBA with a perfect GPA from The University of Texas at San Antonio and a BBA in Accounting and Finance from Schreiner University. Early in their career, Jacob developed community-building skills as a Senior Resident Assistant at Schreiner University and gained customer service experience as a Server/Delivery Specialist.
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