Jennifer Shea currently serves as the Executive Operational Planning Director at USAA, a position held since June 2016. Previously, Jennifer held the role of Executive Operational Planning Manager and Event Planner at USAA. Prior experience includes serving as Event Planning Manager at Grand Hyatt San Antonio from April 2011 to May 2016 and as Convention Services Manager at Hyatt Regency San Antonio from January 2005 to April 2011. Jennifer holds an Associate Degree in Occupational Studies, Baking & Pastry from The Culinary Institute of America (2002-2004) and a Bachelor's Degree in Business Administration from Concordia University-Portland (1999-2002).
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