Jerome Sparrow, MBA, is a business professional currently working as a Senior Workforce Planning Analyst at USAA since 2024. Previously, they were a Team Manager at Sears Holdings Corporation from 2008 to 2015, where they focused on coaching and developing talent. Jerome also served as a Workforce Management Professional 2 at Humana from 2017 to 2021. They hold a Master of Business Administration from the University of the Incarnate Word, completed in 2017, and a Bachelor of Business Administration from The University of Texas at San Antonio, obtained in 2016.
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