Kathy Walsh is an accomplished Digital Product Manager at USAA since November 2020, with prior experience as a Digital Specialist at Freeman Company and in multiple senior roles at Toyota Financial Services International Corporation, North Highland, Blockbuster, 7-Eleven, and Dell Technologies. At Toyota Financial Services, Kathy led a large team to enhance the online car selling and financing process, achieving significant cost savings. At North Highland, contributions included Agile transformation and QA outsourcing initiatives. In a leadership capacity at Blockbuster, Kathy successfully reduced IT expenditures while maintaining service levels during bankruptcy. Furthermore, as VP at 7-Eleven, Kathy was instrumental in strategic initiatives and innovative projects. Educational credentials include an MBA in Information Systems from The University of Texas at Arlington and a BSB in Accounting from the UMN Carlson School of Management.
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