Marcia McKinzie

Marcia McKinzie currently serves as Executive Director and HR Business Partner at USAA since November 2020. In addition to this role, Marcia is an Adjunct Faculty member at Georgetown University School of Continuing Studies, teaching Strategic Diversity & Inclusion Management since February 2018. Prior to USAA, Marcia held multiple senior director positions at Capital One from January 2017 to April 2020, focusing on Cyber Talent Workstream, HR M&A, and U.S. Card Partnerships and Card Risk. Marcia's career also includes experience at Chase from January 2004 to March 2008, where leadership roles encompassed transformation activities and director responsibilities in HR Service Delivery. Marcia holds an MBA from Louisiana State University and has pursued Human Resources Continuing Education at Cornell University.