Meryl "Desi" Franc is the Business Strategy and Planning Director at USAA, a role they commenced in 2024. Previously, they held positions as a Business Risk and Controls Advisor Lead at USAA, and as a Dive Coach at Charlotte Swim and Racquet Club in 2011. Desi has a diverse background, including experience as a server at Harper's Restaurant from 2008 to 2014, a peer mentor at East Carolina University's College of Business Advising Office from 2013 to 2015, and a resident advisor at East Carolina University Campus Living from 2012 to 2014. Desi earned both a Master of Business Administration and a Bachelor of Business Administration with a double concentration in Marketing and Operations and Supply Chain Management from East Carolina University, maintaining a 4.0 GPA during their undergraduate studies.
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