Rob Johnson

Rob Johnson currently serves as Executive Director of Operations Engineering at USAA, where leadership encompasses support for 14 digital products and a workforce exceeding 70,000, with a strong emphasis on enhancing user experience. Previously, in various roles at USAA, including Director of Site Reliability Engineering and Technical Architect Staff, Rob Johnson demonstrated expertise in efficient network security strategies, site reliability principles, and team leadership, notably achieving a $15 million reduction in software spend. Earlier experience includes Project Manager for Software Development at APX Alarm Security Solutions Inc., Software Engineer at Utah State Health Department/WIC, Systems Administrator at Brigham Young University, and McAfee Technical Supervisor at Sento. Academic qualifications include a Master of Science in Information Technology from The University of Texas at San Antonio and a Bachelor of Science in Information Technology from Brigham Young University.