Sarah Boles served as the Executive Operational Planning Director at USAA, where they utilized over 9 years of business and technical project management experience to enhance operational effectiveness. Previously, Sarah held various roles at USAA, including Senior Digital/Technical Product Manager and Senior Member Feedback Analyst, demonstrating strong analytical and leadership skills. They earned a Bachelor of Arts in Speech Communication from Baylor University in 2001. Throughout their career, Sarah has focused on improving member experiences and fostering collaboration across teams.
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