Sean-Michael Craig is a Product Development Director at USAA, where they focus on innovating the claims and insurance products of the future through connected data and telematics. With an MBA in Ethical Leadership and a BBA in Marketing from Schreiner University, they have a strong foundation in business practices and innovation. Previously, they served in various roles, including Strategic Innovation Advisor and Claims Adjuster at USAA, and as a Claims Solutions Consultant at Toyota Insurance and Connected Analytic Services. A dedicated community volunteer, Sean-Michael enjoys spending time with their wife, children, and puppies.
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