Shane Daniels is an accomplished Operations Executive currently serving as the Head of Bank Fraud Claims Operations and Transformation at USAA. With extensive experience in call center management, process reengineering, and organizational leadership, Shane has previously held senior positions at Bank of America and Capital One, where they have demonstrated expertise in managing large teams and streamlining complex operations. Shane holds a Bachelor’s degree in Marketing from Texas A&M University and is recognized for driving performance improvement and building strategic relationships within the financial sector.
This person is not in any teams
This person is not in any offices