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Bruna Rodrigues

Analista de Customer Success at Usadosbr

Bruna Rodrigues has a wealth of work experience. Bruna began their professional career in 2008 as a Menor Aprendiz at Total, where they were responsible for administrative functions such as reception and customer service, document organization, mail coordination, and management of the motorbike couriers. Bruna also issued letters of annulment and provided support to the billing, marketing, and HR departments. In 2011, they moved to Micronal S.A. as an Assistant Commercial, where they were responsible for preparing sales budgets and technical assistance, contacting customers for commercial negotiations and updating records, and monitoring the sales process until completion. In 2013, they joined Gehaka - Equipamentos para laboratórios as an Assistant Commercial, where they were responsible for prospecting customers, supporting external salespeople, and negotiating and monitoring sales and post-sales. From 2015 to 2019, they worked at Webmotors as an Analyst of Commercial Strategy Jr., where they interfaced with various areas of the company to improve internal communication, developed communication documents and data collection for commercial presentations, and developed motivational campaigns according to budget to boost sales. Bruna also served as an Assistant of Collection, responsible for active collection of delinquent customers, internal negotiations with customers and commercial area, and issuing invoices, monitoring payments, and making payments. Finally, in 2022, they joined Usadosbr as an Analyst of Customer Success.

Bruna Rodrigues is currently enrolled in a Tecnologo in Gestão de Marketing at Centro Universitário Senac, which they began in 2020 and is expected to complete in 2022. In 2017, they completed a course in Produto e Mercado at FGV - Fundação Getulio Vargas, as well as a course in Conceitos e Fundamentos do Marketing Digital at the same institution.

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