USAging
Zachary T. currently serves as Program Manager for Caregiver Navigation Services and the Eldercare Locator at USAging, where responsibilities include managing call center operations and ensuring staff performance through training and recognition. Previously, Zachary held roles at PRS, Inc. as a CrisisLink Shift Supervisor and Crisis Counselor, providing crisis intervention and support. An academic background from Queens University of Charlotte includes a Bachelor's Degree in Human Services, with experience as a Transition to University Group Facilitator and Health and Wellness Intern. Additional experience includes an internship at Speedway Children's Charities, focusing on event coordination and volunteer management.
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USAging
USAging is the national association representing and supporting the network of Area Agencies on Aging and advocating for the Title VI Native American Aging Programs. Our members help older adults and people with disabilities throughout the United States live with optimal health, well-being, independence and dignity in their homes and communities and support their caregivers. USAging and our members work to improve the quality of life and health of older adults and people with disabilities, including supporting people with chronic illness, people living with dementia, family caregivers and others who want to age well at home and in the community. Together, we are ensuring that all people can age well. Our members are the local leaders that develop, coordinate and deliver a wide range of home and community-based services to support people to age well, including information and referral/assistance, case management, home-delivered and congregate meals, in-home services, caregiver supports, transportation, evidence-based health and wellness programs, long-term care ombudsman programs and more. USAging is dedicated to supporting the success of our members through advancing public policy, sparking innovation, strengthening the capacity of its members, raising their visibility and working to drive excellence in the fields of aging and home and community-based services.