Cindy Jordan - CSM, PMP

Cindy Jordan has a diverse work experience spanning over three decades. Cindy is currently working at USAN, Inc. as an Operations Project Manager/Scrum Master, where they manage projects using a SAFe workflow structure and ServiceNow. Their notable achievements include successfully managing a Microsoft 2K8 migration and consolidating customer data centers.

Prior to their current role, Cindy worked at Bank of America as a Vice President/Web Implementation Project Manager/Global Technology and Operations. In this position, they managed large and complex implementation projects for the bank's Treasury products and services for global commercial and corporate clients. Cindy also handled concurrent complex Online Web Portal Payment implementations across various industries.

Cindy's work experience also includes a role at Michael Heating and Air Conditioning, where they served as a Comfort Consultant, Sales and Service Technician. Here, they exceeded monthly sales quotas by selling HVAC systems to consumers and generating leads through a partnership with The Home Depot.

Cindy has also held positions at AT&T Wireless, where they served as the Director of Sales - Mobility Solutions and played a crucial role in launching the AT&T Wireless Office Service in the southeast U.S. region. Additionally, Cindy worked at Lucent Technologies, Inc as a Design Specialist/Account Executive, where they were responsible for designing technical solutions for various products and providing sales support to a team of Account Executives.

Their early career includes a role at AT&T, where they worked as a Sales/Sales Support/Project Manager. During their time there, Cindy contributed to the sales and implementation of voice and data services, focusing on consultative services and applications selling. Their primary account was Coca-Cola Enterprises, Inc, and they successfully increased yearly revenue through the sale of advanced help desk/call center applications, wireless services, and internet services.

Overall, Cindy Jordan has a wealth of experience in project management, sales, and implementation, with a proven track record of successfully delivering complex projects and driving revenue growth.

Cindy Jordan attended Parker College of Business-Georgia Southern University from 1980 to 1985. The degree and field of study are not provided.

In terms of additional certifications, Cindy obtained the Certified ScrumMaster (CSM) certification from the Scrum Alliance in March 2020. Cindy also received the Project Management Professional (PMP) certification from the Project Management Institute in April 2010, which was valid until April 2016. Cindy's PMP number is 1331190.

Furthermore, they completed the Agile Scrum Course: Scrum Fundamentals and obtained the Scrum Certification from Udemy in August 2019.

Lastly, Cindy obtained two certifications from Amazon Web Services (AWS). Cindy completed the AWS Technical Essentials course in January 2022 and obtained the Amazon Web Services Cloud Practitioner certification in June 2023. There is no information provided regarding the duration of these certifications.