Lyndsey Balfour

Lyndsey Balfour is an experienced professional in customer experience and migrations, currently serving as Head of Migrations at Uscreen since March 2020. In this role, Lyndsey collaborates with clients to transition their online video membership businesses to the Uscreen platform while providing education on the migration process and best practices. Prior to Uscreen, Lyndsey held multiple managerial positions at Indigo, where achievements included increasing annual sales by 20% and developing succession plans for employees. Additionally, Lyndsey’s extensive background at Rakuten Kobo Inc. involved leading merchandising initiatives and collaborating across departments to enhance product offerings. Lyndsey holds a Bachelor’s degree in English from the University of Victoria and a Post-Graduate Certificate in Book and Magazine Publishing from Centennial College.