Pavel Kalmykov is an accomplished entrepreneur and expert in CRM technologies and customer experience management, currently serving as the Founder and CEO of Nobilis.Team since September 2011. Pavel has played a significant role as a Private Investor in Usedesk, an AI-powered omnichannel helpdesk platform, since June 2017. As the Founder and Managing Partner of Siblion from February 2008 to May 2018, Pavel focused on CRM implementation and business development. Early career highlights include independent consulting in CRM and project management, alongside roles such as Business Development - CRM Consultant at Continent Express and Project Manager at Sputnik Labs. Pavel holds advanced degrees in Applied Mathematics from Moscow State University and has a solid educational foundation in computer science.