Frank Q. currently serves as the Chief Executive Officer of USER, a position held since January 2015, focusing on user experience, digital transformation, and agile development. Prior to this role, Frank Q. was the Global UX Integration Manager at element14 Electronics from January 2011 to December 2014, and previously worked as the Senior Manager of User Experience at Singtel between January 2010 and January 2011. Additional experience includes serving as UX Manager at Creative Technology Ltd in 2009, Senior UX Design Specialist at HP from January 2008 to January 2009, and usability Lead at Autodesk from August 2006 to December 2007. Frank Q. holds a Doctor of Philosophy (PhD) in User Experience and Human Factors from Nanyang Technological University Singapore, a Master's degree in Industrial Engineering from Zhejiang University, and a Bachelor's degree in Mechanical Engineering, also from Zhejiang University.
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User Experience Researchers Pte Ltd (Singapore)
In 2010, the company (www.user.com.sg) is founded with a firm, purposeful conviction that innovation is driven by fulfilling human needs – that true progress in the digital world is achieved by creating a satisfactory user experience through exceptional UI UX design and development. Today, USER is one of Southeast Asia’s leading digital solutions firms delivering bespoke digital transformation and web development services, custom usability testing, web and mobile app development, and more to local and international businesses, and even government organisations. We are a long-time partner of Singapore’s GovTech on key projects and one of the region’s foremost agile development firms, with certified coaches and experts in our agile team. As a pioneer in user experience consulting, USER offers comprehensive answers to companies wanting to know their users better. Our in-house team of research experts offers user research, focus group services, web design, and customisable CMS. Singapore is where our corporate headquarters is located, and we have branch offices and talents across Vietnam, China, Japan, and the Philippines. We’re committed to bringing businesses closer to their market with better human experience. Our focus is on U.