Ondřej Křížek

Ondřej Křížek is a seasoned Customer Success Executive at Usercentrics since December 2024, previously serving as the Customer Success Manager Lead EMEA at Phrase from October 2015 to May 2024. In this role, Ondřej managed the EMEA portfolio across Enterprise and Mid-Market segments, contributing significantly to the company's annual recurring revenue by focusing on customer success initiatives. Ondřej played a key role in the integration of Customer Success Management processes following the merger of Memsource and Phrase, emphasizing effective communication strategies, data utilization for proactive engagement, and developing case studies. Ondřej's early career includes leadership roles in Account Management and as a Sales Executive at Phrase and a brief experience as a Vendor at Globus. Ondřej holds a Master's degree in Economics and Cultural Studies from the Czech University of Life Sciences Prague.