Tony Bulgarella is a seasoned customer success professional with extensive experience in managing client relationships and advertising campaigns. Currently serving as a Senior Customer Success Manager at UserGems since February 2022, Tony previously held the position of Principal Customer Success Manager at Oracle. Prior roles include Senior Client Success Manager and Client Success Manager at Insider Inc., where Tony developed standardized reporting practices and achieved an 80% client retention rate while managing significant advertising spend. Additional experience as Campaign Manager at Pandora and Media Associate at Lipman Hearne showcases a strong background in campaign management, optimization, and media planning. Tony holds a Bachelor of Arts in Advertising from Michigan State University.
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