Jim Cadigan has extensive experience in customer success and account management across various technology companies. Currently serving as a Senior Customer Success Manager for Global Accounts at UserTesting since 2021, Jim has held multiple roles including Customer Success Manager for Global and Enterprise Accounts. Prior to UserTesting, experience includes positions as an Enterprise Account Manager at Optimizely, Senior Account Manager at BirdEye, and Enterprise Account Manager at Reputation.com. Jim's career began as a Software Sales Specialist at IBM, with earlier roles at companies such as Compuware and Adobe. Jim holds a B.S. in Marketing & Management from Montclair State University.
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