Roniqua Jeffries

Roniqua Jeffries is an experienced Product Solutions Specialist III at the United States Postal Service, focusing on product development, innovation, and customer experience since September 2025. Prior roles include Rural 1st Product Owner at Farm Credit Mid-America, where Roniqua specialized in rural mortgage lending, and Product Coach at The PM Project, dedicated to training aspiring Product Managers from underrepresented groups. Roniqua also served as AVP Product Manager at Provide and held multiple product management positions at Capital One, developing solutions for voice and mobile payments. Earlier experience at the United States Postal Service involved product management, innovative solution incubation, and retail marketing. Roniqua holds a Master of Science in Marketing from the University of Cincinnati and a Bachelor of Science in Business Management from the University of Louisville, along with a Gamification Certificate from the University of Pennsylvania.