Isela Phelps has extensive experience in education and design, currently serving as a ServiceNow Developer/Business Analyst at Utah State University since October 2010, where collaboration with stakeholders to enhance business processes through workflow automation is a primary focus. Previous roles at Utah State University include Career Specialist, guiding business students in career development, and Academic Advisor, advocating for students within the Huntsman School of Business. Additionally, Isela has experience as a Group Fitness Instructor. In the creative domain, Isela worked as a Knitwear Designer at Authentic Knitting Board, managing a blogging team and maintaining a social media presence, and authored the Loom Knitting Primer Series books with Quintet Publishing. Educational credentials include a Master’s degree in Management Information Systems and a Bachelor's degree in Business Administration with a focus on Marketing from Utah State University, and a prior education at Baruch College.