Tara Lacarna is an accomplished professional with extensive experience in customer success management across various industries. Currently serving as the Head of Customer Success at Utavi since November 2024, Tara focuses on enhancing client relationships and fostering initiatives that drive growth. Previous roles include Senior Director of Customer Success at Owl Insights, where Tara contributed to precision-guided behavioral healthcare technology, and as Director of Customer Success at Convoso and Actiance, Inc., where leadership and implementation of customer strategies were key responsibilities. With a significant background in managing customer accounts and developing scalable solutions, Tara has consistently demonstrated a commitment to enhancing client satisfaction and organizational success. Educational credentials include a Bachelor of Arts in Music, Radio, and Television from the University of Houston, along with various technical and digital media qualifications.