Chinedu Nkechukwu

Chinedu Nkechukwu has extensive experience in technical support and customer service, currently serving as a 1st/2nd Line Technical Support Engineer at Telecom Plus PLC since September 2015. In this role, Chinedu provides technical assistance to Utility Warehouse Members and internal departments, troubleshooting issues related to internet, telephony, mobile services, Linksys VOIP, and internet security. Prior experience includes a position as a Desktop Technician and Asset and Logistics Administrator at Serco, where responsibilities included setting up desktops and handsets for new users. Additionally, Chinedu served as Deputy Customer Service Manager at Phones 4u from March 2011 to October 2014, leading a team of sales consultants and enhancing customer service. Educational qualifications include a BA in Business Enterprise and an HND in Computing from London Metropolitan University.