Dorota Tual

Dorota Tual is a seasoned professional with extensive experience in resource planning and operations management, currently serving as the Senior Resource Planning Manager at Utility Warehouse since June 2017. Prior to this role, Dorota contributed to Which? from March 2004 to April 2017 in various capacities, including Resource Planning and Operations Manager, where significant involvement in customer experience improvement projects and long-term planning model development occurred. A strong background includes managing multi-skilled teams, ensuring telephony systems efficiency, and playing a critical role in implementing new technologies and optimizing operational functions. Dorota holds a BA(Hons) in Business Economics from Anglia Ruskin University (2000-2003).