Jacqueline Mwangi is an experienced Senior Project Management Analyst at UTIMCO, specializing in implementing rigorous testing procedures and overseeing the transformation of legacy applications. Prior to this role, Jacqueline served as a Business Analyst at Cigna Insurance Services, where significant contributions included facilitating stakeholder engagement, leading sprint ceremonies, and improving claims payment processing systems, which projected a 30% revenue increase. Earlier experience at Shell as a Business Analyst involved collaboration with various stakeholders to define and manage business and data requirements, conducting user acceptance testing, and managing change requests. Jacqueline holds a Bachelor's degree in Business Administration and Management from Park University.
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