Safiha Yasmina KONATE

Safiha Yasmina KONATE has a diverse work experience in various roles and industries. From 2015 to 2017, they worked as a Commercial at SAPHYR-SA, where they likely focused on sales and business development. In 2015, they also served as an Assistant Commercial at DISTRIMAX CI, supporting the sales team with administrative tasks.

In 2021, Safiha joined Agence SARAVAH as a Business Developer/Marketing Strategist. This position involved developing new business opportunities and implementing marketing strategies.

From December 2021 to September 2022, Safiha worked at YPER as a Customer Service Assistant. In this role, they managed relationships with clients, partners, shoppers, and prospects. Safiha Yasmina also performed onboarding activities, provided support for platform usage, handled complaints and disputes, and contributed to improving customer service processes.

Currently, Safiha is employed at Utocat as a Customer Success Manager, starting in September 2022. Their responsibilities include coordinating the deployment of new clients, providing training to new users, and creating user-friendly tools to facilitate the use of the Catalizr software.

Safiha Yasmina Konate completed their education in a chronological manner. Safiha Yasmina began their education in 2013 at Ecole Superieure de Commerce Castaing, where they obtained a Brevet de Technicien Superieur in Gestion Commerciale in 2014. Following this, they attended PIGIER Côte d'Ivoire in 2016 and 2017, earning a Licence Professionnelle in Marketing. In 2019, Safiha enrolled at the University of Lille 1 Sciences and Technology, where they pursued a Licence degree in Administration Economique et Sociale with a specialization in Administration et Gestion des Entreprises, completing it in 2020. Lastly, from 2020 to 2022, they attended Ecosup Tourcoing, where they pursued a Master 2 (M2) in Manager d'affaires with a field of study focused on Marketing/Gestion du Marketing, Général.