CB

Camille Bonnel-Ismagilov

Digital Customer Service Project Manager at Vacheron Constantin

Camille Bonnel-Ismagilov currently serves as a Digital Customer Service Project Manager at Vacheron Constantin, with prior experience as a Project Leader and Rollout Manager at Richemont, where project management for e-Customer Service initiatives was a key focus. Noteworthy achievements at Richemont include driving digital customer service projects, conducting agile ceremonies, and ensuring stakeholder satisfaction through organized testing and rollout phases. Previously, as an Omnichannel Project Manager at Lacoste, Camille autonomously launched key omnichannel projects in Mainland China, successfully improving customer experience and achieving sales targets. Experience also includes retail development support at Louis Vuitton, where analytical methods enhanced managerial performance, and a role as a Hiring Assistant at Adecco. Camille holds a Bachelor's degree in Business Administration from the University of International Business and Economics and a degree in International Management from NEOMA Business School.

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