Micheliane MacHado

Micheliane (Ane) Machado is an experienced professional in Customer Success, currently serving as Gerente de sucesso do cliente at VAGAS.com since November 2021. With a strong focus on relationship management, delivering value, and facilitating effective customer experiences, Micheliane leads proactive and automated client journey management. Previous roles include Coordenadora de Sucesso do Cliente at Prosas and Líder Técnica, Customer Success Senior at Alright AdTech Company, where responsibilities included structuring customer journeys and improving operational efficiency. Micheliane's early career featured positions in customer service and operational quality, complemented by a degree in Processos Gerenciais and an MBA in Customer Experience and Employee Experience.