Lavanya V

Lavanya V is an experienced professional in community operations and analytics, currently serving as a Community Operations Associate at Vahan since October 2021. Responsibilities include building dashboards to track agent performance and attendance while improving business productivity. Previously, Lavanya held roles at Uber from May 2016 to October 2021, including Operations Team Lead, where data analytics and performance reporting were essential, and Operations Consultant, focusing on customer experience and de-escalation processes. Lavanya holds a Bachelor of Engineering in Computer Science from Cambridge Institute of Technology, completed in 2013, and graduated from St Anns High School in 2006.