Ma. Aileen Santos has over 29 years of experience in the travel industry, beginning as a Travel Consultant at Mondial Tours and Travel and progressing through various supervisory and administrative roles. At Valerie Wilson Travel since February 2013, Ma. Aileen serves as an Office Administrator and House Travel Consultant. Previous positions include Ticketing Supervisor and Team Supervisor at Northstar International Travel Inc, overseeing ticketing operations and travel consultants, and Reservations/Ticketing Supervisor at Travel Pros, Inc., where 1,200 clients were served weekly. Ma. Aileen's expertise encompasses fare verification, policy training, travel request compliance, and customer service, complemented by a Bachelor of Science in Tourism from the University of Santo Tomas.
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