Andrea Rojas Ortiz

Service Delivery Manager at Valid

Andrea Rojas Ortiz is a seasoned professional with extensive experience in service delivery and business development across the Latin America region. Currently serving as Service Delivery Manager at Valid, Andrea manages customer success for LATAM clients, collaborating with various teams to enhance customer experience and business growth. Previous roles include Business Development Manager at HMD, Head of Carrier Relations at Airalo, and Strategic Alliances Manager at izzi telecom, where Andrea drove strategic partnerships and contributed to overall business strategies. Additional experience includes management roles at Alcatel Mobile, Microsoft, Huawei Technologies, Mondia Media Group GmbH, Connect 2 Media, and Electronic Arts, focusing on value-added services, market intelligence, go-to-market strategies, and business development. Andrea holds a Bachelor's degree in Electronic Systems Engineering from Tecnológico de Monterrey.

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