Heidi Kekkonen

Heidi Kekkonen is a skilled Human Resources Development Specialist and Customer Service Manager at Validia, where responsibilities include establishing a national customer service function and leading recruitment for the customer service team. Prior experience encompasses roles such as Human Resources Coordinator, focusing on developing collaboration with educational institutions and enhancing recruitment processes. Previous positions include Key Client Manager at Sokotel Oy, sales roles at Rukakeskus Ltd and Kämp Collection Hotels, and various tourism-related positions. Heidi holds a Bachelor's degree in Human Resources Management and Services from Haaga-Helia University of Applied Sciences and a Bachelor's degree in Tourism and Travel Services Management from JAMK University of Applied Sciences, with ongoing pursuit of a Master's degree in Human Resources Management and Services.