Valor Intelligent Processing
Adam Felty has extensive experience in the operations field, having worked at Valor Intelligent Processing as the Vice President of Operations since June 2019 and at Diversified Consultants, Inc. since December 2008, where Adam started as a Collector and eventually became the General Manager. Adam will soon be moving to Louisville, KY to take on the responsibility of overseeing an entire branch.
Valor Intelligent Processing
Valor Intelligent Processing was founded September 11th, 2018 with the goal of providing tech-enabled recovery solutions and memorable customer experiences to the Accounts Receivable Management industry. When you take one of the best CEO’s in the BPO/Contact Center Arena and you team him up with one of the best CEO’s of the Collections Industry, what you get is Valor, a next-gen contact center focused on providing debt recovery utilizing over four decades of experience in technology, process, people and performance. Valor has a foundation of experienced leadership that will bring unmatched results to fortune 500 companies around the globe in the customer service, tele-sales and accounts receivable management verticals. Valor will spare no expense on technology, business process and personnel to bring their clients and their clients customers an experience they will not forget. We call this the "VIP" experience. Performance and customer satisfaction combined with a work environment second to none will ensure that Valor will soar to the top of the ARM industry.