Valoris Center
Bogdan Popovici has a strong work experience in business development and management roles. Bogdan started their career as a Customer Service Manager at Mobimax Telecom from October 2004 to December 2005, where they coordinated telesales and telemarketing teams, created telemarketing scripts, and developed the client database. At tween|call, they worked as an Operational Manager from January 2006 to November 2008, where they maintained and developed business relations, expanded the company's range of services, and managed team leaders and projects.
After that, Bogdan worked at UPC Romania as a Telesales Manager from November 2008 to August 2011, and later as a B2C Sales Development Senior Manager from August 2011 to December 2013. In these roles, they were responsible for coordinating telesales teams, establishing targets and deadlines, and identifying new business opportunities.
From December 2013 to December 2016, Bogdan worked at Studio Moderna as a CMC (Client Management Center) Manager. Bogdan'smain responsibilities included managing call center sales and support activities, handling project and campaign management, and implementing operational procedures.
Currently, Bogdan is working as a Business Development Consultant at Valoris Center since November 2017.
Bogdan Popovici completed their Bachelor's degree in Marketing at Universitatea "Alexandru Ioan Cuza" din Iași from 2000 to 2004. Additionally, they pursued further studies in marketing at Școala Națională de Studii Politice și Administrative din București; however, the duration and degree obtained in this institution remain unknown.
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Valoris Center
With over 15 years experience, Valoris Center is a company with 100% Romanian ownership that operates on the BPO services market. We work with customers from all over the world, offering them the best support according to their needs, specific time schedule and spoken language (English, French, Spanish, Italian, German, Hungarian, Bulgarian and Russian). We have proven experience and know-how, gathered from top clients in more than 10 different industries (banking/financial, automotive, IT/telecom, e-commerce, retail, utilities, pharmaceuticals, homecare, airline industry, media and delivery). Our portfolio includes customized services such as Contact Center Inbound & Outbound, Back Office Activities, Chat, Document and Content Management, Recruitment & Leasing services and also Training Programs. The Company’s areas of expertise include both human factor solutions such as increasing sales' value, customer retention or process optimization and automated solutions such as dedicated CRM software and complex Interactive Voice Response structures. Our proven skills, doubled by the state of the art technology integrated with Microsoft CRM Cisco IPCC and HP, as well as the consulting-based services, predictability, responsiveness and innovation, recommend us as a reliable partner for the companies that want to build their future considering customer focus. Valoris Center has 4 operational sites: Bucharest, Ramnicu Valcea and Bacau. in Romania and one in Belgrade, Serbia. Find more information about Valoris Center on our website: www.valoris.ro.