Valtrans Transportation Systems & Services
Dionell Ramos possesses extensive experience in technical support, customer service, and team leadership within the telecommunications and transportation sectors. Currently serving as an Administrator and IT Technical Support / Customer Service Representative at Valtrans Transportation Systems & Services since February 2022, Dionell specializes in providing hardware and software support, resolving customer issues, and facilitating training for new IT personnel. Previous roles include Team Leader for the Infinera Account at Ultegra Supplies and Services, where telecommunications systems were evaluated and optimized, and Scheduler at Valtrans Transportation Systems & Services, focusing on employee scheduling and reporting. Dionell's career began in customer service roles, including positions at Quality Gulf Co. LLC and Gemtech Global Solutions Inc, highlighting strong skills in client interaction and product recommendations. An educational background in Information Technology from AMA Computer University further enhances technical expertise.
Valtrans Transportation Systems & Services
VALTRANS Transportation Systems and Services has been answering the need for innovative and efficient transportation services solutions since 2003. We are the first company in the Gulf region that integrates network transportation solutions with hospitality. We have perfected the mix of clear-cut approaches and sophisticated technology to deliver exceptional services. Through these years, we have consistently put the standards on excellent customer experience in everything we do, which has set us apart from others and has put our growth in the fast-track. We are proud to highlight that J.D. Power and Associates has given us the highest rating for our valet parking service at Atlantis the Palm. We also achieved the 10 out of 10 rating at the Fairmont Dubai, in addition to numerous appreciation letters from many of our high profile clients. We carefully developed our services using the right elements and specifications to ensure the highest quality standards and excellent customer experience. Our services include but not limited to the following: • Valet Parking • Green Valet Parking • Car Park Equipment's Supply and Installation • Car Park Equipment's Maintenance • Car Park Management & Operations • Transportation Services • Traffic Management The list of our loyal clientele is continuously growing. We have been successfully working and partnering with luxury hotels, famous malls, private hospitals and international airports in the United Arab Emirates for over 20 years.